it's no longer word of mouth - but word of mouse.
Social media has changed the way customers react, it's no longer about us telling them what they want to hear, but rather about us listening to their needs and wants.
The power is now in your customer's hands, and you need to befriend them in order to communicate with them.
I might "LIKE" your page, but I don't care about YOU, I care about ME.
tel. 082 457 7954
tel. 082 457 7955